Entries Tagged as 'marketing'

is it the marketing or am I just an old fart?

Dick tracy watchAfter what I consider a slow start, I am seeing more and more Apple wrist watches.

These watches are almost what the Dick Tracy comics of yesteryear predicted would be on people’s wrists.

Only better.

And more expensive.

You can check mail, messages, music, your heartbeat and steps and, somewhere in there, you figure out what time it is.

In short, the super cool techie stuff about this wristwatch should mean I should have one by now.

Checklist item #1: It’s a tech gadget and it works with my other tech gadgets

Checklist item #2: It’s an Apple product and I already have a bunch of those so the watch and those devices could work together…ah synergy!

Checklist item #3: Range of pricing means I wouldn’t have to spend a ton to get one

Checklist item #4: I collect wrist watches – I have for years and have all kinds – this item should be right up my alley

And yet I have not purchased the Apple Watch and really haven’t had any desire to do so. None.

So what’s wrong with me?

Well plenty, but for this post let’s just focus on why I don’t feel the need for an Apple Watch.

Watches 1970 2017When I see the Apple Watch, my mind drifts back to the 1970’s and the new (to that time) LED display watches that were all the rage.

These watches looked like ordinary watches except the face was completely black. To see the time you had to use your other hand to press a button on the wrist watch and up would pop an red LED display of the time. Or date. And that’s pretty much it.

These watches were initially selling for hundreds and thousands of dollars and even as a grammar school student I was obsessed with them. I saw those watches and HAD to have one.

Now folks, I need to be clear, the technology in these watches was minimal. What you see today in an LED display was what was in these watches. That. Was. It.

Somebody in China must have made billions off the stupid Americans. More power to them – that’s just good old consumer marketing.

My parents got me a very cheap version of an LED display watch and I thought I was the coolest kid around.

But I realized soon just how stupid this was – now I needed an extra had just to tell time. I couldn’t just look at my wrist, I needed my other hand to reach over to its opposite wrist and press a button. Where is the convenience in that?!

So now, when I see the Apple Wrist Watch, that’s what I think: where the convenience in that?

I’ve already got a phone that does everything the Watch does (and more) on a larger screen. Plus with the watches I have, I don’t have to recharge them like you do with an Apple Watch.

But my demographic profile and socio-economic status says I should want, nay, need an Apple Watch.

Is this this me being an old fuddy-duddy? Or am I being smart?

You’ll have to let me know because, as usual, I have no idea.

3 Steps to Fix Your Twitter (maybe 4)

Fixing Twitter For Voiceover TalentsMaybe Twitter is working just fine for your voiceover business.

More likely, though, you don’t really have a focused business purpose for Twitter.

Twitter is designed to be very customized so even if two voice talents compared their Twitter feeds, likely it would be different…please don’t worry that you are doing it wrong. You’re not.

But you may be able to do Twitter more efficiently.

If you’re just looking at Twitter for fun, you don’t need a plan. But it’s also, in my opinion, kind of a waste of your business day if you spend any time there.

Should you want to use Twitter for a myriad of voiceover business objectives, putting some thought into it will help you make sense of Twitter and make it work for you.

‘But Peter,’ you whine, ‘this sounds like work.’

Yes there’s some work involved. We are talking about Twitter as business tool, you tool!

Relax, though, as I’m going to chart a course for you to help you think all this through.

I’ll also give some examples of what I do so you can either copy some of what I do on Twitter or run fast in the opposite direction…but at least you’ll have a plan!!

Peter K. O'Connell Twitter

  1. Decide what you need Twitter to do for you?

The assumption here is that you want to do more with Twitter than just play. You likely want to have some kind of objective, like:

  • I want to network
    • It could be with prospects, clients or your fellow voice pros
  • I want to be educated
    • I want to learn about industry trends (mine or the business categories I work with most); new technologies, or even social media trends from people smarter than you or me
  • I want to stalk
    • In a business way, not a creepy way – most likely involving prospects or current clients (maybe also your peers) as a way to learn about what topics, trends or observations are important to them — you DO already follow all your clients on social media, right?!

You may want to do one, some or all of these things and that’s OK. You may even want to execute something totally different. But as you look at your current and future Twitter connections, I would advise that you identify and follow your custom objectives with a specific agenda in mind because I think it will help you moving forward

  1. Identify your top Twitter targets

You want to network? OK, but with whom and to what end?

You want to be educated? OK, but what about and with whom do you want to achieve that knowledge?

You want to stalk? Which prospects do you want to follow and what do you want to achieve (awareness, new business, a referral)? Are they specific people or a category of folks?

Just following someone on Twitter is simple. And not likely to move the business or educational needle terribly far.

It would also be wonderful if these folks you followed on Twitter would follow you back, but that’s not a given. They might not initially be interested in you, as people don’t immediately follow back on Twitter like they used to do. Or they might not pay a ton of attention to Twitter. Everybody and company uses social media in different ways.

The point being you should have a kind of mental strategy about what you want to achieve with Twitter targets.

Twitter listsIf you can’t fathom a strategy quite yet, that does NOT mean you should not move forward with Twitter. You can at least get your ‘followers’ list organized and Twitter has a great internal tool for that.

It’s called Twitter Lists. Twitter Lists allow you to create your own lists within your entire list of the people you are following. You can also subscribe to lists created by others.

How is that helpful to you?

Viewing a timeline of just people from a specific list will show you a stream of Tweets only from the Twitter accounts on that list. While there can be some benefit to subscribing to other people’s lists, I personally just focus on lists I have created – occasionally checking other lists to see if I’ve missed somebody in a category.

For example, voice talents are always looking to get on voice talent rosters of audio production companies. How many audio production companies are you already following? How many are following you? (If you’re not sure, check out follow tools like http://unfollowerstats.com/).

My recommendation is that you create a Twitter List of Audio Production Companies and tag all your current connections to that list (a list as big or small a list as you want).

Then figure out what other lists you’d like to curate on your Twitter account (you can have one Twitter connection on more than one list if you like, it’s your list!). Again, this is valuable because with this list, you can see only the Tweets of those on the list. This is a big time saver, a great way to see customized conversations and trends — and all of it leading to the next big fix.

  1. Tweet thoughtfully

For some folks, the idea of Tweeting is truly butt clenching, for fear of not knowing what to say. For some folks, they just type what ever is on their minds (often proving they have nothing to say).

If you have focused on what you want to get out of Twitter (step #1) and from which audience you want to interact with (step #2), step 3 shouldn’t be as challenging and you won’t come off a s a moron (see above folks with “nothing to say”).

Rule #1 on Tweeting thoughtfully is to remember to treat each tweet like you’re speaking to a person…don’t be intimidated by 140 characters…just be you, for lack of a better term. Don’t “act” like an expert, your content will prove your expertise.

Rule #2 is tweet like you would like to be spoke to. For example: what do you like hear?

  • You like to be sincerely complimented
    • You can simply “like” a Tweet by somebody on one of your list (they’ll likely be notified of your like and may check out your Twitter profile – make sure that your profile page is updated and looks nice)
    • You can send someone on your list a compliment on their Tweet – throw something personal in there, more than “nice Tweet” or “thanks”
    • You can share the Tweet with your audience (people whose Tweets get shared usually get notified about that and it may help you get followed back)
  • You like to learn new things
    • If someone on your list has shared something that you really like, say thanks but tell them why it was helpful
    • You might try doing this via “direct message” on Twitter, and a conversation might ensue
  • You like to share things that are interesting to you and that you think others also my find interesting
    • So share what you like – if they don’t like it or aren’t interested, it’s no crime, people will move on and not think worse of you

The bottom line is you MUST offer content (i.e. Tweet) for people to begin to notice you but it’s best not to just Tweet for Tweeting sake – offer a thoughtful content that reflects who you are either professionally or even personally if you’re comfortable doing that

Make Friends First AudioconnellRule #3 would be don’t sell. This is more my rule than anything else but I have not seen one example of someone actually selling via a Tweet and people buying, at least not in voiceover.

At the very least, be indirect. For example: “I’m really excited that my new commercial #voiceover demo is done. If you like, check it out at www.audioconnell.com

When it comes to tone on Twitter (or Social Media or Life) my rule is to at least attempt to talk with people, not at them.

SO now what? What’s the follow up after I do all this?

Well, what you’ve done by creating these lists is you’ve got the start of a database. People you can learn from; connect with and possibly get some business done. So craft a plan to do something with all this information. Like what?

For example, from the aforementioned list of audio production companies, why not go to their Twitter account, click on their web site link and gather some contact data to put in your company database. Then send them a letter, introducing yourself and your information- maybe request to be added to their voiceover roster. Then a few days later, follow up by phone.

Did Twitter just become a lead generation tool for your business? That’s for YOU to decide.

Hope this helps.

what can voiceover talents learn from the kendall jenner pepsi commercial?

jenner_pepsiBack when I drank colas, Pepsi was my go to beverage. I drank Pepsi at least 3-4 times a day, from my high school days up to maybe 5-6 years ago. I loved the stuff, especially from a fountain. Mmmmmm!

Coke was not my beverage, always Pepsi.

Always.

One day I stopped drinking Pepsi, cold turkey, because I decided it wasn’t good for my stomach. No doctor’s orders, no major medical issue. Just a common sense decision for me.

If you still drink it, please enjoy one for me because it tastes great.

So this week when the controversy erupted over a new Pepsi ad featuring Kendall Jenner, I was immediately interested because it was Pepsi. Then I was interested because the world was losing its mind about Pepsi being insensitive and tone deaf to social issues.

I’m going to blow right past that last part about Pepsi being socially insensitive, thus having to avoid reminding people that almost every brand is only as interested in an issue or position (social or otherwise) if they think it will somehow help them make money or save money.

Rather, I’m going to go to the lessons in this debacle that can be learned by voiceover talents because, really, nothing else matters. 😉

  • Lesson #1 ALL VOICE TALENTS ARE KENDALL JENNER

No, we’re not really attractive and wearing Victoria Secret underwear on stages. Only some of the voice guys do that. Allegedly!

But we, like Kendall, are given a script to follow, we agree with the concept, are unsure of how it will all turn out but have faith in the producers and directors we work with that they will perform professionally and responsibly. With that faith in hand and our God-given talents, we perform the job to the best of our abilities.

Sometimes the finished production is a masterpiece that we are proud to have our voice (if not our face) associated with. Sometimes it is so terribly produced and embarrassing that we are ashamed to even cash the check.

There are risks in every job and for voice talents and on-screen performers, that’s one of ours. Rarely when the finished project goes badly is it our fault and in this particular case, it’s not Kendall Jenner’s fault either. Note to KJ: cash the check kid, the embarrassment will fade and you’ll be fine.

  • Lesson #2 VOICE TALENTS DO NOT CONTROL CONTENT

Copywriters, executives, directors and producers get input into scripts, visuals, music and even what voice to use on commercials and narrations. The talent just performs as directed. Many a voice talent can tell you horror stories of a script that had such amazing potential but must have been “committeed” to death after the talent heard or saw the finished project. But their voice was still in there and there was nothing left to do but quickly and quietly move on to the next project. Note to KJ: do that. Move on to the next job. But if SNL or Kimmel calls you to do a spoof ad…if it’s written well, consider doing it.

  • Lesson #3 COMMERCIALS AND NARRATIONS HAVE NOT  YET CURED CANCER OR ENDED FAMINES

Voice talents and actors perform our work to the best of our abilities and we take our jobs seriously because we like the responsibility established when clients and brands entrust us to perform.

But let’s not take ourselves TOO seriously.

We love and respect our voice acting and on-camera acting professions because they are noble ones, but our work has little (not none but little) significant impact on our world. We educate, we inform, we lobby, we sell, we entertain.

But our work is highly unlikely to prevent or cause the end of the world.

This Pepsi ad wasn’t so much insensitive as it was just…a crappy ad. That point has nothing to do with any talent shown in the spot.

The visual message of this Pepsi ad tried to commercialize the nation’s highly charged opinions (bad starting point) into a marketable, happy, non-political spot. The only nice thing I can envision for the brand on that point is that Pepsi may have meant well.

But the spot failed well beyond people’s hurt feelings. And those failings are the reasons the spot should have never aired, beyond the politically charged subtext.

The spot didn’t influence the audience, it didn’t build up the brand and most importantly —above everything else…it didn’t sell any soda. Had that spot run for a year, I doubt it would have move any cans off the shelf.

Pepsi’s job is not to bring about peace. The product satisfies a physical thirst. Sell THAT guys!

Capturing the modern zeitgeist may have been Pepsi’s objective, tying the brand in with the target audience’s desire/demand for justice and equality.

They just forgot to sell the soda.

And selling the soda, not selling world justice, is Pepsi’s only real job.

That’s our job too.

That’s it.

Some quick thoughts on a successful email blast

Voiceover talents love their email blasts.

It gets the message out to your “people” and putting a blast together is not terribly burdensome with all the online services available to help (they are not very costly either).

Depending on who you speak with, of course, email blasts are either the dumbest or the smartest marketing you can do. I’ll let you guess which side thinks they get better results from their blast.

There are two main drivers to a successful email blast: your list and your content. Which is more important? Both.

Let’s look at this two ways.

1. General Email Blast

Some voice talents write one email message or newsletter and send it to their entire list, without segmenting the list by categories (I’ll explain categories in a moment). This is the simplest way to do email blasts and can work if the message applies to everyone on your list.

2. Targeted Email Blast

This kind of blast involves creating an email message to just one portion of your list and sending the blast to them. For example, say you had a great idea for an email blast about your commercial production work. Let’s also say in your database, which you have previously broken up in to categories of people you work with and contact, you had a ton of commercial production contacts. BUT in your database you also had a ton of audiobook producer contacts too. In such a targeted email blast, you would omit the audiobook producer contacts from this specific blast because the message does not apply to them.

Which blast is more efficient? Depending on your message, both.

But I would suggest that voice talents send more general email blasts because it’s easy and are missing the marketing boat.

If you can target a specific message to a specific audience that would benefit from that message, spend the extra time to reach out to the RIGHT people, not just ALL the people.

Hope that helps.

answers to your voiceover database question

audioconnell contact managementYou may be saying to yourself: “Self, I did not know I had a voiceover database question! So how is Peter K.O’Connell going to answer a question I did not know I had?”

I am going to answer it extremely well, especially if you are using Google Contacts as your customer relationship management tool. Based on discussions I have had with many voice talents as FaffCon, alot of people DO use Google Contacts…mostly because it’s free!

What you see on the left is my groups list for my database, which has about 1,250 contacts, pruned down significantly from about a year or so ago. At the bottom, you see a red circle around OTHER CONTACTS. That’s what I will be talking about here, specifically regarding when users export their contact list for things like email blasts.

If you’re smart, and I know you are, when you export your contacts to services like MailChimp for email blasts, you review the exported list before you upload the list to Mail Chimp or some other blast service. In doing so, many times you look at a number of email addresses on the list and ask in a loud, bold and italicized voice:

Who’s email address is THAT and how did it get in there?

The email address you are looking at is not familiar to you nor does it  match any names in your contacts, yet there it sits in your excel or comma separated values sheet.

Most likely it came from OTHER CONTACTS and my advice to you here today is to review, edit and/or delete any names in OTHER CONTACTS before you export your next list.

Briefly stated, Gmail and Google Contacts will save email addresses of group emails you received and some individual emails too if there is not a contact assigned to it. OTHER CONTACTS is where these emails get stored.

It’s not a bad thing. Sometimes when you get an email from a prospect who turns into a client, in the haste to provide your product or service, you don’t always create a prosper contact account for that person (i.e. you did not put that name in your database).

Google Contacts helps make sure you hold on to the email address and let’s you decide later if it is “Contact Worthy” or if it gets deleted.

If you have not gone through OTHER CONTACTS in a long time, spend some time to go through it and don’t just immediately delete everything. Copy an unfamiliar email address into your emails and see what comes up. You’ll know pretty quickly if it’s a keep or toss.

And don’t forget to sort your contacts by groups. But that’s a blog for another day.

the new los angeles chargers seem graphically challenged

SanDiegoLosAngelesFootballLet me be clear, I really like the city of San Diego. I would consider living there if only the city was not in the state of California.

As far as football, this week they announced they are leaving San Diego and going to live in Los Angeles. Oh well, that’s sports.

But with a new city comes a new logo and that’s where I become interested. Don’t get me wrong, I like sports. But logos, I really like.

As I have noted here before, team like the Los Angeles Rams can really botch a logo opportunity. Badly.

Well in just a few days, the Chargers of Los Angeles have quickly botched their new logo opportunity as well.

The logo roll out gives you a pretty fair indication of what kind of operational chaos the Chargers of (pick any city in California, I guess) are in.

sandiegochargersNow, to begin with, the Chargers, late of San Diego, seem to me to have lost a bet when it came to logos and colors. Certainly, they didn’t have as bad a situation of it as the Cleveland Browns, but logo and word mark wise, the Chargers could certainly do better with the move to LA and a new icon.

The logo roll out (such as it was) gives you a pretty fair indication of what kind of operational chaos the Chargers of (pick any city in California, I guess) are in.

The first logo (LA on the left) was, I’m pretty sure, designed on Fiver as it looked like an amateurish mating of the Los Angeles Dodgers and Tampa Bay Lightning.

I wasn’t the only one who caught that (the internet had a blast with it).

Then, for reasons that I perceive as panic driven because of the poor reception given the Los Angeles Chargers “Fiver Logo”, the team went back to their horrible word mark with yellow/goldish lettering on a light blue background about 24 hours later. They must have called the “braintrust” at the Los Angeles Rams for advice and were told, go back to your old imagery and just change the city name.

Then to add insult to injury, the LA Chargers went and hired a coach from the Buffalo Bills to be their new head coach. Who hires anybody from the recent Bills staff and hopes to win anything? Oh yeah, Jacksonville. Oy!

So between this logo fiasco (and I expect it to continue) and the coaching choice, don’t expect season ticket sales to go through the roof next season for the Chargers.

In other sports news, the Oakland Raiders (it seems) will be moving to Las Vegas in a few years. Hope their new logo is better than the horribleness that is the name, branding and worst of all colors for the Las Vegas Golden Knights. Ick!