Entries Tagged as 'commercials'

18,000 servings per second

coke_logo_small

It should not come as a surprise to you, gentle reader, that I love design and specifically advertising and marketing design. Visuals that must convey meaning and message in a short amount of time (usually) and birth an emotion and/or action within the viewer.

From a world wide perspective, there is no bigger brand in the world than Coca-Cola. My preference in cola leans directly toward Pepsi but business is bidnez and Coke is it. To wit:

With 450 brands operating in 200 countries, and 20,000 retailers selling 1.6 billion servings of Coke products per day — that’s 18,000 servings per second — it would be hard to find a bigger canvas on which to explore design as an enterprise function. (He) oversees a team of 50 designers within Coke and works with some 300 agencies worldwide.

With the curtain is pulled back on the recent design activities of the world’s largest brand, I think it’s worth a read.

And according to the story’s protagonist, the process may involve design but it isn’t about design – it’s about selling stuff.

Darn tootin’!

rethinking the commercial

voxmarketising_telling_a_story

Fellow voice over talent Roy Bunales introduced me to something on his Facebook page that I thought was very interesting. It was a video that I guess has been around for over a year and has had close to 2 million views. The video is below, it’s four minutes long and I’d like you to STOP reading now watch it and then return back here for a second for a brief discussion below the video.

Let me ask you honestly…did you see that ending coming? I didn’t see it coming but on Roy’s feed, their was no title. If you were watching on TV, you wouldn’t have seen that coming either.

What a story.

Were you bothered by the length? I wasn’t at all, I was engaged, yet its payoff very much made it a commercial.

What a story.

And that’s the message for you today: story.

We went through a time and place where if an image was on a screen for a half second, that was too long. Then it couldn’t be just one image, it had to be multiple images.

Now we are an audience in throes of on-going sensory overload. We tune out advertising more than we tune in.

How, then, do you make an actual impression in the viewer or listener’s mind: story.

Share a story (not tell).

Offer a message (not promote).

Develop a relationship (don’t talk down).

Create a community (not build an audience).

It will resonate with the viewer and they will bond with the message, the product or service. I will not soon forget this brand…nor will you I think.

Not all stories are great but a great story will fill an enormous void. When was the last time your advertising or marketing shared a story? Funny or dramatic?

What’s your reaction to this? Am I being unrealistic? Or did this message find you more deeply engaged than most advertising?

P.S. So a bit after I published this, I came across the following video that I think illustrates my point even more…by helping shift the way consumers might think about a company…German engineering made “fun”.

congratulations pat!

microphone_red_curtain25

A nice surprise today in the mail when I got my invitation to Buffalo Broadcasters Association’s 13th Annual Hall of Fame Awards Celebration on September 22nd.

A long time Western New York voice talent and former KB Radio jock and production director Pat Feldballe is one of this year’s inductees. I can’t say for sure but I think this is the hall’s first inductee whose primary career has been as a voice talent.

Pat’s always been a very nice fellow and if you’ve every seen a Time-Life Commercial, you’ve probably heard Pat’s voice. Lord knows he does almost every non-radio produced spot in the Buffalo market.

Congrats Pat, a well deserved honor.

“the year media died” – way creative!

audioconnell_marketing_strategy

If your business in any way involves advertising, marketing or social media, this is worth a look.

Whether or not you agree or disagree with the plight of media portrayed in this clip, I was very impressed with the time, effort and talent put forth.

Just to save you a bit of time, after you hear the chorus once, you can zip past it cause its the same lyrics and graphics each time.

I’d tell you to enjoy it but some folks who are living this right now may not completely enjoy this as it may cut a bit close to home.

what hath the mail brought?

Failure

Just got home from a nice day with the kids – errands, the park, play and only minor meltdowns…mostly theirs. It was a very nice day as we came home from a day of fun.

In the mail was a bubble envelope with a demo CD from a person promoting his voice over services. I wasn’t immediately familiar with him…I meet and talk with a lot of people each week so I was a bit concerned that I had asked for a demo and didn’t remember making the request. I don’t think that’s the case here. But should it be a case of my 40-heimers combined with toddler-induced brain dripping kicking in on me, I’ll apologize now.

Nope, this here was one of them un-so-licited type demos, pardner. And except for what I felt was a sincere attempt to market himself as best as he knew how, I’m afraid this wanna-be voice talent fell woefully short.

I don’t want to embarrass him by outing him (OK, it’s a guy; that cuts the suspects in half). My point is not to hurt or insult…but this screams to be a teaching moment for voice talents everywhere because the mistakes (plural) here in this envelope are textbook on how the underprepared should not present themselves as professional voice over talent until they are really ready.

He was so not ready.

1. The demo sucked
On a positive note, the audio quality on the demo was clear. The vocal tone was not unlistenable. That about wraps it up for the “positives” column.

The negatives include 10 full commercials as individual demos; three of which I bothered to listen to. Like any producer, I pretty much knew all about this guy’s performance abilities and training after the first 15 seconds of the first cut.

Each cut sounded exactly the same. A confectionary spot, a Mother’s Day spot and a car dealer’s spot…the reads, the inflections (when there were some) were about a half step above monotone. Music? Sound effects? No, not for this fella…just a ton of breath sounds (Mrs. audio’connell pointed that out and she never comments on those things). Oh and each cut included a weird clip of some audio not related to the demo spot just before the real demo began.

If this guy was professionally trained (and I don’t think he was) that voice over trainer should be flogged with wet string cheese. So should his demo producer.

2. Branding, branding, where for art thou branding?!
This gentleman has a perfectly fine domain name for voice over; this domain seems to be his brand. That’s a positive.

The fact that there’s no consistent typeface or icon that unifies the domain name/business name on the CD, the CD case, the business card and the mailing envelope says to me he was having fun with Microsoft Word Art in the same way a first grader might in a computer 101 class. It looked amateurish which matched perfectly with his demo.

Maybe he meant to have a microphone as his logo. Among all the collateral he included, I counted three, no four different microphone types pictured with clear outlines of where they were cut and pasted. (Sigh!)

This is basic blocking and tackling here folks and this fella clearly never made it to a team practice. I’ll let pass the fact that he spelled my company’s name incorrectly in two spots on the envelope. I suppose he could have repaired that damage in his customized cover letter to me, had he included one.

And the hits just keep on coming…

3. Making claims he can’t back up
This voice talent who sent me this unsolicited kit claims within it that he “writes great ad copy” in addition to his “voice talent”. Well let’s put that to the test, shall we?

Which would you select as the most successful tag line if forced to choose?

• “Captivate – Grab Your Audience”

• “A Unique Voice for Unique Times”

• “Get the Attention You Need Now”

Aw heck, let’s live on the edge and just throw the whole mess in as tag lines/slogans. That’s problem number 1. A “great ad copy” writer understands that there has to be one key, salient marketing message the reader or listener needs to take away from an ad or collateral piece.

Now maybe this part is more subjective than objective but, see, I either want to “captivate” or “grab” my audience since these two words pretty much mean the same thing…a few strong words usually have a greater impact than a lot of mediocre words.

“A Unique Voice for Unique Times”. Well, we’re in a recession so does this mean his voice matches the economic climate (a downer) or that he’s the voice for the new poor?

As harsh as all this may sound in its critique, this is how decision makers – the ones that don’t immediately trash a whole kit like this – will think about this person’s voice and brand and they are right!

Advertising, marketing and creative directors and producers notice this stuff. They are the final judges and no talent can afford to fail in any of these categories because there are so many quality voice talents who DO train, who DO produce a listenable demo and who DO create a sharp (not necessarily expensive) look and feel (full of well written copy) with their collateral that will catch the ear and eye of key decision makers.

It’s absolutely OK to have a desire and dream to pursue a voice over career but that chase does not start with a slapped together CD featuring poor, clearly untrained performance wrapped in the marketing equivalent of the Sunday comics!

Pretend for a minute you owned a business – that wasn’t voice over related – and your business’ expensive and important “make or break” marketing campaign required professional audio. Under those circumstances, who would you rather hire: just a “voice” or a voice over professional?

We all make mistakes, me too. Perfection is tough but very good is attainable.

Based on what I saw and heard today in this package, this poor fella has his work cut out for him. It’s not insurmountable but it won’t be easy either. Nothing worth doing ever is, I guess.

follower, groupie or sycophant?

britney-spears

As a courtesy, I’ll say upfront that if you’ve no idea what Twitter is or is all about then this contest I’m about to reference regarding CNN and the actor Ashton Kutcher probably won’t interest you. If you like topical stories or information about social media, it might.

Oprah’s name and that of Britney Spears will come up too. Oh, so NOW you ARE interested!

The deal is that Kutcher challenged CNN and Ted Turner to a race of sorts: be the first person or organization (as CNN is a thing not a person within the noun family) to reach 1,000,000 followers on Twitter. Late Thursday night, early Friday morning, Kutcher beat CNN to the 1 million followers mark. Britney Spears tried to ride this race’s coat tails and evidently came in third without so much as breaking a sweat.

As new people are obviously joining Twitter at a staggering rate with no followers, with my 280 followers currently, I did not come in in last place in the Twitter follower race. Phew! You can find me @audioconnell.

Kutcher has promised to donate 10,000 mosquito nets if he won. And when he won he showed up a donation check for $100,000 to be donated to the “Malaria No More”‘ fund. That’s nice.

Hitching her wagon to the Twitter train, Oprah announced she opened up a Twitter account and got 30,000+ followers before her first post which is supposed to come during a taping of her show Friday. Bet she sets the record for fastest to reach 1,000,000 followers. I also expect to see the Twitter Fail Whale a whole lot in the coming days.

What does this all mean?

Do these millions of new followers some of whom have to be joining Twitter for the first time have any idea why they are following these folks let alone what the service is and how it can be used? Using Twitter is not rocket science but I sure feel strongly that some of these people now joining Twitter are doing it because Ashton, Oprah or Britney said to and that’s where it will end for many of them.

It feels like one of those cross roads moments or possibly the perfect storm for Twitter. Tons of free publicity from a famous movie star, an international cable news organization and the most popular broadcaster and trendsetter in U.S. daytime television; to get just one of those parties to support them, most companies would be thrilled.

But Twitter is supposed to be about community. One follows other Twitter users because they think there will be interesting discussion based on content, the “name” or the “brand” matters little if nothing interesting is tweeted.

Some of my 280 followers don’t get that. They want to sell me something and think I’ll immediately follow them if they follow me. I don’t. I check their profile and only if it interests me do I follow them. I feel they are not in it for the “community” attitude of Twitter and therefore seem disingenuous to me. If I want a commercial, I’ll watch TV.

What will all these new users mean to social media as these new users get their first taste of it through Twitter and the links that often accompany tweets? Probably broader acceptance if these new users go on to follow more than just Britney, Oprah and Ashton (after all, if Britney, Oprah and Ashton lose interest and tweet less frequently, their followers will have less and less to follow).

Through the links in tweets I’ve been exposed to some interesting resources in social media, marketing, advertising, voice over and my local community that I would not have otherwise found. I’ve also followed some of the people on Twitter because of their content and they offer even more content. That is useful to me. I’ve no real idea if I’m saying anything of use to others…I guess I hope I am but I’m also not losing sleep over it.

I’ve also un-followed people whose content didn’t interest me after a while or those folks who offer nothing more than 140 characters of self-aggrandizing commercials. It’s a bit of a balancing act to gain the content that you want and don’t want on Twitter while not allowing it to be a complete time suck.

I guess as a crossroads moment, it’s an evolution for the service itself and for social media. Sometimes it takes famous peoples’ involvement to help the general public be aware or take the time to learn about new products or services like Twitter and Social Media. As there are no rules per se with Social Media, how these many millions of new users will drive the service is an unknown.

Twitter probably won’t be the same after all this and I guess that’s as it should be.