How Voice Talents Should Treat Their Voiceover Clients

Code of Conduct - Peter K. O’Connell VoiceoverI have been enjoying the promotional posts by my friend and fellow voice talent Tracy Lindley, who is celebrating her 10th year as a professional voice talent.

She is also rightly celebrated on the voiceover podcast and convention circuit for her LinkedIn presentation.

In her 10 day series “10 Lessons from 10 Years in Voiceover”, Tracy offers reflections and advice on how her voiceover business practices may help others as well.

One of her posts that caught my eye was “Treat Others the Way They Want to be Treated”. Briefly, Tracy’s sales and marketing concept here is for business owners to be aware of and adapt to the likes, wants, needs and in some cases personalities of their clients.

The reason it caught my eye was that it reminded me about something I wrote all the way back in 2008 and that is still posted to the audio’connell Voiceover Talent.

It’s the audio’connell Voice Over Talent (and O’Connell Communications, LLC) Code of Conduct.

Why a such a formal sounding document for what is essentially a one-man band business?

My thinking is simple – tell clients the kind of business relationship they are entering into while also reminding myself how to behave and how I should also expect to be treated.

Do most clients even notice it? I don’t know as it really has never been discussed. Ultimately, if a client or vendor didn’t like how they were treated, someone would be fired or not renewed.

My feeling is, for those prospects or clients who DO care about such things, my company’s long established policy is posted for the world to see.

“Treat Others the Way They Want to be Treated” and “Do to others whatever you would have them do to you” are both worthwhile business strategies, whether you been a professional voice actor for 10 years (like Tracy) or 42 years (like me).

 

MEDIA RELEASE –Tic Tac Mints Secures O’Connell’s Voice For In-House Promo

tic tacALBA, PIEDMONT , ITALY – February 1, 2024 – – With a variety of mint flavors, it’s not surprising that The Ferrero Group’s Tic Tac mint secured versatile voice actor Peter K. O’Connell for their latest U.S. media project.

O’Connell is now the announcer voice for Tic Tac’s newest in-house promo media that will be used across a variety of media and venues.

About The Ferrero Group
The Ferrero Group is one of the world’s largest sweet-packaged food companies, with over 35 iconic brands sold in more than 170 countries. The Ferrero Group brings joy to people around the world with much-loved treats and snacks, including Nutella®, Kinder®, Tic Tac® and Ferrero Rocher®.

About Peter K. O’Connell
Voice actor Peter K. O’Connell has shared his voiceover and audio production skills with companies around the world. In addition to his voiceover work for Tic Tac, Peter’s commercial and narration clients include brands like iHeart Media, Crest Toothpaste, IBM, SXM Media and AWS. O’Connell’s audio’connell Voiceover Talent is a Source-Connect equipped voiceover studio and is a division of O’Connell Communications, LLC.
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NOTES FOR EDITORS

CONTACT:

Peter K. O’Connell

Your Friendly, Neighborhood Voiceover Talent

audio’connell Voiceover Talent

P.O. Box 5493 | Raleigh, NC 27512-5493

PH. +01 716-572-1800 & +01 919-283-1516

EM. peter@audioconnell.com

W. audioconnell.com

COMPANY MEDIA CENTER

http://www.audioconnell.com/media

PETER K. O’CONNELL VO CREDITS

VO Credits Link

COMPANY NAME SPELLING

Use lower case letters- audio’connell or audio’connell Voiceover Talent

COMPANY NAME PRONUNCIATIONau·di-o’·con·nell (awe-de-oh-kah-nel)

THE VOICEOVER EXPRESS INTERVIEW:
“Voiceover Branding with a Smile: A Conversation with Peter K. O’Connell, America’s Friendly, Neighborhood Voiceover Talent”

Interviewer: THE VOICEOVER EXPRESS
Guest: Peter K. O’Connell – Award-Winning Voice Actor, Voiceover Coach, and Business Owner


American male voice actor Peter K. O'Connell

Male Voiceover Talent Peter K. O’Connell

From global brands like General Electric, Kraft, and Deloitte to countless eLearning, commercial, and narration projects, American male voice actor Peter K. O’Connell has become one of the most trusted American male voiceover talents in the industry. With a voice that exudes warmth, confidence, and clarity, O’Connell has spent over 40 years building not only a successful, award-winning voiceover business but also a brand that resonates with audio producers, creative directors, casting agents, and media pros around the world.

But a great voiceover career isn’t just about the sound — it’s about getting the business, and branding is critical. We sat down with Peter to have an open, honest conversation about how he’s approached voiceover logo design over the years and how it plays into his marketing success as a professional male voice actor.


The Voiceover Express: Peter, you’ve been known for your tagline “Your Friendly, Neighborhood Voiceover Talent.” Where did that come from?

Stone Tablet Your Friendly Neighborhood Voiceover Talent Peter K. O'ConnellPeter K. O’Connell: It started as a fun nod to the comic book world, but it really stuck because it represents how I work — friendly, reliable, and professional. Clients often look for a conversational, natural, and trustworthy voice. That tagline says it all without being stiff. Then, over time, I realized my brand had to look as friendly as it sounded.


VOE: You’ve redesigned your logo a few times. Why change it — especially when you’re already well known?

Original voiceover logo for audio'connell Voiceover Talent - Peter K. O'ConnellO’Connell: Fair question! I think logos evolve over time for a number of reasons. In my case, who you are as a performer and what the marketplace is looking for as well as the tools they use to find your services will dictate to some extent your look and messaging.

I had the kind of elegant audio’connell branding for a loooong time. It was perfectly fine…maybe not flashy but serviceable.

40th Voiceover Anniversary logo, Peter K. O'Connell Your Friendly, Neighborhood Voiceover Talent

A version of the Peter K. O’Connell Your Friendly, Neighborhood Voiceover Talent logo modified for the male voice actor’s 40th year in voiceover

The first major voiceover logo update was in 2016, right after I moved to Raleigh. I wanted my branding to reflect the new environment — so I dropped the red and black for blue tones more common across North Carolina.

But also, producers weren’t always connecting the audio’connell company name to Peter K. O’Connell, the voice talent. They’d ask, “Who does the actual voice work?” Um… me! So I made the “Peter K. O’Connell” part of the logo branding more prominent in the 2016 version.

That logo version evolved over time from a more rectangular shape to a more square shape, guided alot by logo placement and usage on social media. I also had a little fun with that logo during my 40th anniversary as a professional voice actor.


VOE: The voiceover logo tweeks following your family’s move from Buffalo, NY to Raleigh, NC make sense, a kind of logo refresh for a fresh location. But why the logo refresh in 2023?

O’Connell: I’m not sure whether to call the branding change of 2023 branding “humility” or “humiliation” but it was certainly all self-inflicted (much laughing). The more I looked at the 2016 logo, which I liked and it worked well, the more I thought how uncomfortable I am with my name so big, so bold, so prominent. It was the logo I created to serve the purpose of putting my name out there, getting recognized, looking professional and creative – it did all that, especially according to people more graphically talented than me…but it was starting to make me feel very… self conscious.

Look, I’ve always had a problem with self-promotion…. in essence, me “branding me” and “promoting me” or “publicizing me”. ICK!!! But I do it because I have to — all voice actors have to.  What we are selling, as voice actors, is ourselves. But I have never done the public relations, direct mail or social media because I want to…truthfully, such required promotion is awkward and embarrassing to me personally.


VOE: So the 2023 logo refresh was a reaction to that awkwardness?

Yes and, look, maybe it’s a good lesson for any small business owners to check your feelings versus reality when it comes to your branding. In 2023, my gut was wrong.

The rest of the world did not look at my 2016 logo and say “what a pompous, egotistical jerk Peter is”…I gave the world many OTHER reasons to say that, having nothing to do with my logo (much laughing). But I went ahead with focusing the logo on my tag line “Your Friendly, Neighborhood Voiceover Talent” with the peterkoconnell.com tagline and brought back the RCA-77 microphone.

The new 2023 logo was subtle. So subtle it might show up on an EKG as a flatline. DOA. (much laughing)


VOE: The latest version launched in 2024 — what changed?

O’Connell: I knew that for a company of my size and scope, certainly logos are important…but they are rarely sacred.

I realized my error with the 2023 logo and knew I needed to start fresh in the new year.

Important to note – it’s OK to make mistakes as a micro-business owner but it would have been unwise not to learn from it and move on.

Having digested my logo humble pie in 2023, I thought about the previous two logos, about what I liked and what I didn’t like about them. I needed to come up with a plan.  Clearly, the 2023 version wasn’t nearly friendly (or interesting) enough and the 2016 font style was…I dunno, I guess I’ll call it too stylized, too “big city” and again, not friendly enough.

Peter K. O'Connell Your Friendly, Neighborhood Voiceover Talent 2024 voiceover logo

So I was fumbling around with fonts one night, sincerely not thinking about the logo at the time (isn’t that always when inspiration strikes, right?), I came across a font that made me think of the font style in the credits of the movie “Mary Poppins”. Young or old, Mary Poppins usually represents happy and friendly. I think so, anyway.

To me, the font was fun but not childish or comic-book based but it had….personality! It was a creative, friendly and I feel professional way to present “Peter K. O’Connell” (while also dropping the “look at me” all caps look of the 2016 logo…maybe the caps were the problem all along, I dunno, ask my therapist if I ever get one).

Then I found a font for the tagline that I felt really properly represented the friendly, conversational message within the tagline “friendly, neighborhood voiceover talent”. I decided to keep the iconic RCA-77 microphone on to which I subtly tied in my well-liked audio’connell icon. The red and light blue came from a mix of personal ties — my college (University of Dayton), the Buffalo Bills, and some local schools here in North Carolina.

No one is going to confuse this voiceover logo for a branding masterpiece but I believe the logo DOES say fun, creative, friendly and unique. I feel very happy and at piece with the look and how it represents me to the voiceover marketplace. I’ll let you know in a few years if I still like it. (laughs)


VOE: You’re a voice talent, not a designer. Why get so involved in your voiceover logo design?

Peter K. O'Connell Voiceover Talent Email Signature

This is the Canva designed email signature used by voice actor Peter K. O’Connell

O’Connell: I may not be a designer – strike that, I am not even close to a professional designer – but I care deeply about how clients perceive me. So while I am smart enough to have a professional designer execute the final work, I present my designer with developed concepts and direction that gets her to where I want to go (unless she tells me no and I will listen to her advice). But with the competitiveness of voiceover today, I need all my marketing efforts to stand out, including the logo. When a potential client sees my brand on my web site or social media when they search online for male narration voice, corporate voiceover, eLearning voice, conversational American voice talent or whatever, not only should my website and voiceover demo information come up but the visual identity I have created also needs to engage them with a super positive, professional, trustworthy first impression. Those are the outcomes I NEED to come out of a design project and that’s why I am involved.


VOE: For those just starting out — any marketing or branding advice?

O’Connell: Do as I say, not as I do. (laughs) My advice is know that marketing, at the highest corporate levels, with all their focus groups and statistics and big budgets, will never be perfect…so don’t wait for perfect in your small or micro-business. But also, don’t wait to take action. Take thoughtful action after doing your due diligence and execute. You will make mistakes but stay calm. Most people won’t notice the errors unless you announce your mistakes in an interview like I just did. (much laughing). Then specifically for voice actors, know who you are and what that uniqueness is that you bring to the mic. Whether you’re a deep male voice, a friendly commercial voice, or a credible narrator, reflect that in every part of your brand — including the visuals. Your logo is the silent part of your voiceover demo — make sure it speaks just as clearly.


Find Peter K. O’Connell at peterkoconnell.com — or just search “friendly American voiceover talent.” Chances are, Peter will be the voice you’re looking for.

The Greatness of the Greenville Yard Gnomes and Minor League Baseball Logo Design

From a logo design perspective (and you know I love me some logos), few things make me as generally happy and excited a Minor League Baseball logos.

Which is why I was so excited to hear about the Greenville Yard Gnomes.

Greenville Yard Gnomes Baseball 2024 CPL

The new logo for North Carolina’s Greenville Yard Gnomes, who begin their first season in the Coastal Plain League on May 24, 2024 at Guy Smith Stadium

Yes…that is a baseball team, a very new baseball team and I am here for all of it (even though Greenville is 90 minutes away and I may never get to a game). I’m all in on the Yard Gnomes.

I’ll tell you why in a minute but first a not-brief-enough explanation on baseball leagues for non-“sportsball” people, (and look, I like baseball but I don’t follow/live/die baseball – an MiLB game is a great night out for me #goBuffaloBisons #goDurhamBulls #goCarolinaMudcats).

For those who don’t really follow baseball, they may only know the Major League Baseball teams (MLB) – like the New York Mets or the Los Angeles Dodgers…the teams that play for the World Series and get most of the attention. Even non-sportsball people will recognize these and other MLB names.

These MLB teams ALL have farm clubs…a kind of feeder system of players and coaches for the MLB make up teams in the Minor League Baseball system (MiLB). In this system, there are ranked MiLB leagues of teams from lowest (Single A) to highest and closest to the MLB (which is Triple A). Below that that are a series of much smaller leagues that I refer to as Development Leagues (I’m sure there’s a better name but I’m trying to get to logos here, people!!) 🙂

So, as to why I’m all in on these non-MLB teams?

These MiLB farm clubs and smaller teams, in my opinion, have to work especially hard to gain attention in their communities to get people to come to the games and for advertisers to spend money.

There is sooo much creativity that goes into MiLB and Developmental League gameday events, preparation, sponsorship (maybe broadcasts if they are fortunate). But to me it all starts with two things for an MiLB or Developmental League team to get a good start and be able to build a franchise: team name and logo.

The team name and logo set the stage for everything that comes after it.

The name has to resonate with the community (historically, geographically, comically – take your pick or mix & match). The name or a nickname has to be something the fans will be able to proudly scream and cheer for. The icon colors need to tie in with the community or be really smart looking. Of course the logo itself needs to grab the community for so many reasons, not the least of which is merchandise sales.

Not sure?

Lehigh Valley Iron Pigs BaseballGo ahead and TRY and tell me you’re not the least bit curious about a baseball team called the Lehigh Valley IronPigs, the Biloxi Shuckers, the Lansing Lugnuts or the Fort Myers Mighty Mussels.

You’d be lying. Don’t lie to me!! 😉

So when I hear about a new, non-MLB baseball team, I know all the work, blood, sweat and tears (and often not great salaries) that went into the work (and will go into future work) to get the team’s branding right.

Which leads to this morning’s revelation (at least it was a revelation to me) that North Carolina is getting a new baseball team as part of one of those Developmental Leagues I spoke of…this team is the Greenville (NC) Yard Gnomes.

#GoGnomes (I made up that hashtag…not sure if it will stick).

Coastal Plain LeagueThe Yard Gnomes (which I imagine may start to be referred to by fans as the YG’s (pronounced “whygeez”, one word)) are now part of the Coastal Plain League (CPL), which is a collegiate summer league, featuring top-notched college players from across the nation. The CPL features 15 teams across Georgia, North Carolina, South Carolina and Virginia. Many of the CPL teams play in former minor league stadiums and cities, as well as in newly constructed stadiums that meet Class A standards. Capitol Broadcasting Company, a Raleigh-based broadcasting, sports marketing and real estate company bought the CPL in 2022.

It’s such a small league that, as of this writing, the CPL web site hasn’t even posted the YG’s new name & logo (Capitol Broadcasting has). No blame here, these minor-minor league leagues are often severely understaffed.

These are a collection of college players traveling across the South in summer, with players often living in the homes of local team fans who sponsor them with living quarters (players paying maybe a small fee) for the season. These players also have other jobs. The players need to really LOVE baseball because out of about 1,700 players, on average only 10% of them make it to the majors.

Peter K OConnell Holly Spring Salamanders Baseball

Raleigh-based voice actor Peter K. O’Connell – who really enjoys any night at a minor league baseball park – proudly models his Holly Springs Salamanders baseball cap from ’47 Brand. Holly Springs is a suburb of Raleigh, NC, The new (for the 2024 season) Greenville Yard Gnomes will be in the same summer baseball league as the Salamanders.

These facts I learned some years ago at a game of a sister CPL team to the YG’s, the Holly Spring Salamanders (and yes I have a Salamanders hat – of course it’s a ’47 Brand Cleanup — my favorite!!).

So all of that – the branding, the small staffs, the low budgets, the house rentals, the blood sweat and tears all went into kicking off this new baseball team in Greenville.

And the team name and logo are awesome. Fantastic! I love it. Why?

The Yard Gnome name, just as a guy on the outisde looking in to a market/community I do not know much about, is unique, quirky and fun. The name brings a smile. This to me is a VERY good start and memorable for a league whose average game attendance seems to hover around 1,000 on its best nights.

ECU Pirates Athletics

The Yard Gnome logo is cute, charming and whimsical…like yard gnomes (unless your neighbor has, like, a thousand of them in the front yard).

The CPL has created a brand story to tie in the legend of gnomes with Greenville’s East Carolina University’s Pirates and some of the history of baseball in Greenville to make it all flow.

Brian Begley Graphic Designer NJ

The Yard Gnomes logo was designed by Brian Begley, a New Jersey-based artist, who is know for his ability to blend historical and contextual elements with a clean, simple style.

The YG’s will enjoy their inaugural Opening Day on Friday, May 24 against the Tri-City Chili Peppers at Guy Smith Stadium, their new home.

Spotting a Buffalo Bills’ Fan in Raleigh, NC

Voice Actor Peter K. O'Connell - Buffalo Bills fanAs the Buffalo Bills prepare to host the Pittsburgh Steelers in a Divisional Playoff game in my old home town of Buffalo, NY (well actually, the stadium is the the suburb of Orchard Park, NY), I felt I should address something that might not get spoken of very often.

My new hometown (well going on 8 years anyway) of Raleigh, NC (well actually I’m the suburb of Cary, NC — turns out in the past two sentences, I’m not terribly good at geography) — any this new place I live in North Carolina is Buffalo, NY SOUTH!!!

Unbeknownst to me and my family when we moved here there are a ton of Western New Yorkers and Buffalonians down here.

So whether I am wearing my Bills, Sabres, Bisons or Bandits shirts (or even an old Buffalo Braves shirt), somebody always says something like “Go Bills” or “Let’s Go Buffalo”.

None the less, as you’ll see in the video…while strolling across Raleigh as a Bills fan, I remain “surprised”. 🙂

#gobills

MEDIA RELEASE – More Fun for 2024 with O’Connell’s New Voiceover Logo

Peter K. O'Connell Your Friendly, Neighborhood Voiceover Talent 2024 voiceover logoRALEIGH NORTH CAROLINA – January 1, 2024 – – If you’re going to be America’s Friendly, Neighborhood Voiceover Talent, your voiceover logo better look a lot more friendly and fun. At least that’s what Voice Talent Peter K. O’Connell decided, feeling his last logo design (yes, his design so he’s to blame) didn’t have enough of either.

For 2024, O’Connell’s voiceover logo maintains its iconic RCA-77 microphone (with the audio’connell Voiceover Talent icon), while adding fun new colors and fonts.

In the fine tradition of logo unveilings, this announcement has to include a pompous yet meaningless quote about the logo from the designer. “The font choices are both more fun and much friendlier – reflecting both my voiceover performance philosophy as well as my long standing tagline,” O’Connell said. (Nailed my pomposity!)

Furthering the tradition of logo details that nobody but the designer (yes, him again), really cares about, there is this. The red and blue logo colors were inspired by the original school colors of O’Connell’s college, the University of Dayton (red and light blue); the colors of his favorite football team, the Buffalo Bills; as well as some of the school colors from the University of North Carolina (light blue) and North Carolina State University (red).

Plus the colors just look nice together.

About Peter K. O’Connell

             Voice actor Peter K. O’Connell has shared his voiceover and audio production skills with companies around the world.  Peter’s commercial and narration clients include brands like iHeart Media, Crest Toothpaste, IBM, SXM Media and AWS. O’Connell’s audio’connell Voiceover Talent is a Source-Connect equipped voiceover studio and is a division of O’Connell Communications, LLC.

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NOTES FOR EDITORS

CONTACT:

Peter K. O’Connell

Your Friendly, Neighborhood Voiceover Talent

audio’connell Voiceover Talent

P.O. Box 5493 | Raleigh, NC 27512-5493

PH. +01 716-572-1800 & +01 919-283-1516

EM. peter@audioconnell.com

W. audioconnell.com

COMPANY MEDIA CENTER

http://www.audioconnell.com/media

PETER K. O’CONNELL VO CREDITS

VO Credits Link

COMPANY NAME SPELLING

Use lower case letters- audio’connell or audio’connell Voiceover Talent

COMPANY NAME PRONUNCIATIONau·di-o’·con·nell (awe-de-oh-kah-nel)