voice 2010 in l.a.

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My pal John Florian over at VoiceOverXtra! features the latest announcement on VOICE 2010 from show producers James R. Alburger and Penny Abshire.

The conference will take place from Thursday, June 3 through Saturday, June 5, 2010 at the Century Plaza Hyatt Regency Hotel in Los Angeles. On Wednesday evening, June 2 they’ve schedule a great opening night reception that you’ll probably want to attend as well.

If you want to keep track of the fun, visit the conference web site.

Will you be going?

letters, we get….well, we get e-mails actually

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A couple of quick notes for a Tuesday grabbed from the e-mail bin.

A listener in Denver , Colorado writes:

Dear Peter:

Just thought I’d drop you a line to let you know that my Big Fish Weekly updates are back! I’ve just posted a brand new demo. Check it out here: www.bigfishworldwide.com

Reasons to consider Big Fish Weekly…

-It’s format specific (AC, CHR, Country, and Rock) -One license required per cluster (access to all 4 formats) -Over 2,000 listener audio clips -Prefab sweepers -Custom voice over upon request -Creative idea starters -Updated weekly
-$29.99 per month, or $329.99 per year

Your pal,

Little Ian Sturgeon

Thanks Ian for writing and for your email you’ll receive a copy of Match Game ’75 – The Home Edition.

Another listener, this time from a completely foreign country – Canada – writes:

Dear Mr. O’Connell:

It’s been a very cold winter and prospects for heat this summer are looking kinda bleak so I’m going to go on a voice over cruise in the fall where us voice over passengers may all read some practice scripts on the first day but I’m pretty sure we’ll all be rip roaring drunk on the Lido deck for the rest of the trip.

But between now and then I’ll also be doing some non-drinking voice classes and I hope you can come:

Edmonton, AB – June 13/14th – There is still room!
Calgary, AB – June 27/28th There is still room! (early bird price in effect till June 15th)
Philadelphia, PA – August 29/30th (early bird price in effect till Aug 15th)
Vancouver, BC – Sept 12/13th (early bird price in effect till Sept 1st)
Dallas, TX – Oct 17/18th (early bird price in effect till Oct 1st)
Toronto, ON – Nov 6/7th (early bird price in effect till Oct 25th)

Learn more at www.MicnMe.com
Register with Brad at: workshops@MicnMe.com
Call: 604-459-5559 for more info

Your pal,
Lil’ Debbie Munroe

Aw Deb, you’re sweet to invite me but with the new border crossing rules, I’d have to have a passport chip implanted in my skull to get into Canada and that sound like it would hurt. But thanks for asking and for your letter you’ll receive seasons 1 &2 of The Love Boat on DVD.

newspapers: devalued and devolved

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I am my father’s son in many ways I guess but one example is that I like to read newspapers as he did. We always got two newspapers in our house – the morning paper (the Courier Express) and the afternoon paper (the Buffalo Evening News). Around 1982-83, the Courier folded and Buffalo became a one newspaper town…seemingly before that became the national norm.

I’m a morning paper guy. When I travel (usually in the morning), I bring four newspapers with me on the plane to catch up on the days news and to get different perspectives.

You’d have to have been on a deserted island for the past few years not to know the terrible plight newspapers have been in (and this was before the economy tanked). Circulation is down (thank you internet) so ad sales are down and all major newspapers are scrambling to keep from folding. Some majors, like the Seattle Post Intelligencer couldn’t hold out – it has since gone all on-line.

Two newspaper stories caught my eye recently. One made me sad and the other confirmed my suspicions.

If you had worked in radio at all for the past 30 years, you’ve likely read Radio and Records. Well as of June 5, 2009, Radio and Records newspaper is dead, kaput, straight-lined. I had not read the paper in years as I couldn’t justify the subscription rate versus other business expenses. That didn’t mean it wasn’t a great paper. It was terrific.

But think about how big media chains are simply doling out play lists to their stations, homogenizing all their on air content seemingly ignoring true localization, trying to cut costs (mostly people) while their ad sales plummet and you can see why all that radio static doesn’t bode well for a newspaper dedicated to covering this sadly sinking medium. It’s just another stake in the heart of radio that depresses me. I’m probably being too nostalgic.

When publications have to start selling assets to make ends meet as The New York Times has done you know the newspaper industry’s problems are pretty severe. When it comes to New York City newspapers, I’ve always been a New York Post guy. The New York Times always came across as kinda “holier-than-thou” and I don’t trust people or institutions like that. And if you’re “the newspaper of record” as people and the Times itself sees the publication, you cannot be seen to have an angle on a story or an ax to grind.

So when I read this first-hand account by Michael Arrington of Tech Crunch about an interview he did recently with the New York Times and how the story ultimately came out, I just was not surprised. “All the news that’s fit to print” implies that the New York Times knows what’s best. Based on the Arrington incident and numerous other journalistic blunders by the New York Times, the publication is only the newspaper of THEIR record, how they want to news to appear and that’s not professional journalism.

Does the Radio and Records or New York Times issues bug you too or is it just me?

why doing the right thing is rarely wrong – springhill suites by marriott

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Long time readers of this blog, well, plural may be pushing it. As the long time reader of this blog, you know that if I get crappy service or am dealt with unfairly, I will make note of it here. Call it a rant, call it complaining or call it justice.

However, when I am bowled over by even the slightest effort being shown on the good side of customer service, I like to point that out as well.

This post is an example of the latter.

So I was in Seattle at the SpringHill Suites Downtown Seattle again this week. I have written of their outstanding customer service in the past. Well this past Tuesday I came back to my room to an envelope the contents of which I have photographed and placed on this blog post.

It includes a complimentary drink ticket to the hotel’s bar (which along with the entire main lobby was completely redone between December 2009 and March 2009 – really fast and really great looking). Now most Marriott-branded hotels like this one offer something similar (he said, writing the post in his Courtyard Inn room in Pittsburgh, PA and looking at a $1.00 off coupon from their bar/restaurant) but you can already see in the blog post’s picture the point of difference I shall now rave about.

It shows not only a drink ticket, but a business card and hand written note from Barbra Leipper (“I spell my name like Streisand” ;), the hotel’s director of sales and marketing (oh yes, I’ve kept her card!). Also check out the very fancy hand lettering on the envelope. All of it personalized.

The wonderful and poignant part of this example of customer service is that it is SO darn simple. A quick, hand written note to a preferred customer, a frequent shopper, a regular. Oh that we should have so many regulars that half our day is spent writing them each a personal thank you note.

We can all do this….but we don’t do it enough or at all. Barbra does and now you know she does too!

andy richter nailed it (oh and conan hosted his first tonight show)

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Monday Conan O’Brien began the new Tonight Show and it was a great show.

Even more important was Andy Richter’s start as the show’s new announcer and he was absolutely spot on. When he introduces the title to the show it conveys his excitement and lets the viewer know something special is about to start.

You can check out the entire broadcast here including Andy’s great opening announce.

I noted here previously how happy I was to hear that Conan was bringing Andy back into the fold. At present, Andy is just at the announcer’s position but they really should bring Andy in as sidekick because they work really well together on camera.

At any rate I’m really happy for both of them and for the team working on the show. It was a great first effort and a beautiful production.

the wind up and the pitch…

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I was thinking yesterday I should write a blog post only because I hadn’t in a while and I’m sure someone is keeping score and if I don’t write something I’ll get blogger’s demerits or something.

Assuming such things exist.

Anyway my idea was to write about how public relations’ companies often pitch bloggers about their clients’ products or services in hope that they will write about them on their presumably popular blog. These rock-star bloggers often complain (well “bitch” is the proper term for all the whining I read) about how these pitches are often impersonal and dull. The bloggers have a point – personalization while time consuming often pays great dividends.

But then I realized I am not a rock star blogger. I don’t think I even know any rock stars although I did have a nice conversation a few years ago with the Goo-Goo Dolls Robby Takac (who by the way has great pipes for voice over and has done some VO work). Tangent aside, I don’t get pitched a lot. So then I thought why should I write about it?

Then lo and behold I get an email today from Mahmoud Taji in Cairo, Egypt who asked if I might take a moment to review and write about his new site Taji’s Voice Over Directory. Well that seems simple enough.

The site is hosted through the voiceover-casting.com site but Mahmoud is not directly involved with that site. Mahmoud’s pages contain an ever-growing list (about 140 listings as of this writing) of voice over casting resources from around the globe including voice talents, agents and resource sites. It’s a very nice collection and I believe he welcomes submissions so check it out.

As for his pitch, it could not have been more personalized and pleasant in his approach. The kind of introduction/request that I assume most PR folks are not making to other bloggers on a daily basis.

The morale of this story then is if you have an idea for a blog post but are not sure what to do with it, wait 24 hours or so…the blog fairies may drop a little bloggers magic on you to help you finish your post.